Privacy Policy

Last Updated: July 6, 2026

At Techno Care Services, we are committed to protecting the privacy of our customers and website visitors. This Privacy Policy details how we collect, use, disclose, and secure your personal information when you visit our website or book our doorstep washing machine repair services.

1. Information We Collect

We may collect personal information directly from you when you submit a booking request, use our contact form, or call our customer service numbers. The categories of information we collect include:

• Contact Details: Your name, phone number, email address, and physical service address for technician visits.
• Service Details: Information about your washing machine brand, model, and the issues/symptoms you are encountering.
• Usage Data: Technical logs, IP addresses, browser types, and navigation history on our website collected via cookies.

2. How We Use Your Information

We use the collected information solely to operate our business and provide you with premium services, specifically for:

• Scheduling and dispatching certified technicians to your doorstep.
• Confirming bookings, discussing quotes, and sending service updates.
• Validating warranty claims on parts replaced and services performed.
• Improving our website performance, layout, and user experience.
• Responding to support tickets, enquiries, and feedback.

3. Information Sharing and Disclosure

We do not sell, rent, or lease your personal information to third parties. We only share your information with:

• Our authorized technicians and field service representatives dispatched to your location.
• Third-party web host providers and database maintenance managers operating under strict confidentiality.
• Law enforcement agencies if required by law to comply with legal processes.

4. Data Security

We implement a variety of technical and organizational security measures to maintain the safety of your personal information. Forms submitted through our website are transmitted securely using HTTPS encryption, and booking records are stored in secure local databases to prevent unauthorized access.

5. Your Rights and Choices

You have the right to request access to the personal data we hold about you, request corrections to incorrect data, or request the deletion of your customer booking logs. To exercise these rights, please contact our support desk at +91 9177188644.

6. Contact Us

If you have any questions regarding this Privacy Policy or how we handle your data, you can reach out to us:

Techno Care Services
Hyderabad, Telangana, India
Helpline: +91 9177188644
Hours: Mon - Sun, 8:00 AM - 9:00 PM